We think that you will totally enjoy your VoiceStick account. It is easy to use and offers 3 ways to use the service. Computer Software Phone program, Analog telephone adapter, or the i2Bridge. We want our product to work correctly for you. If not we have a great USA based support team that will work to help you. They are available by phone and email, 7 days a week. If you decide that you don’t like the service, it is not right for you, or you just think it was not a good choice we have our 30 day promise of you money back. Read below for details.
TRIAL PERIOD
i2Telecom offers a thirty (30) day Money Back trial period to new End Users for their first VoiceStick Monthly Subscription account. The Trial Period commences upon the purchase of Services by End User on the VoiceStick web site. If End User is not satisfied with the Services during the Trial Period, End User may obtain a refund of the Equipment cost, and any monthly service fee. Return shipping charges will not be refunded.
To obtain a refund, End User must:
a) Notify i2Telecom within thirty (30) days of purchase of the Services on the web site and obtain a return material authorization number from i2Telecom for the Equipment and,
b)
Return the Equipment to i2Telecom within seven (7) days of cancellation of
the Services in its original, unaltered condition with all packaging intact.
The Trial Period refund shall not apply to End Users that have trial period
usage in excess of Three hundred (300) minutes.